modem keeps going offline

As bad as Comcast is, it was at least better than this. Restart the computer. Here are some potential fixes for your Internet keeps dropping connection issues: Move closer to the Wi-Fi router / hotspot. Dear Lifehacker, My router sucks. Run Internet Troubleshooter. So far your messages have been terse, with too little information for anyone to diagnose what it going … I refuse to put up with a year of this. Speedify allows your device to use (multiple) WiFi, cellular and wired connections in the most optimal way. 2. Over the past 10 months my modem keeps going offline on a daily basis whenever internet is in use. I have tried your suggestions, and still, the same. 1. The model number could be useful. If a printer keeps going physically offline and resetting or switching itself on and off, it could be a power issue. Wait until the Power, Receive, Send, and Online LEDs are solid. It shows great speed and never shows it going offline but I keep losing the connection. Check the power cable and the wall outlet and change one at a time and retest. It might also help if you told people what the modem is in front of this router. Disconnect the coaxial cable from the modem. See if you can login to the modem to check signal levels. On the next screen, click on Troubleshoot in the left-pane. Factory Reset. 2. If they look good (+2dB to -9dB is acceptable), your modem is probably going bad. I have to reset power each time to get the internet to come back up. We are never using everything that's connected at the same time, but still had issues with it just going offline. Plug the cable modem into the wall outlet. Go to Settings > Update & Security. Before moving to other methods, it is a good idea to try the built-in Troubleshooter in Windows 10 to find and fix internet connection problems on your computer. - internet drops completely about 10-15 times a day If the signal is bad (way under 7dB) then check your splitters for damage. Power cycle the modem by disconnecting the power cord for 10 seconds, then reconnect the power cord. My connection goes wonky once every few days, and I have to unplug the router and reboot it (I believe this is called a hard reset) to fix the problem. See the Factory Settings bit in the manual. Probably on it's way out. I got a wireless extender and moved some items to that, but it will still kick things off. The internet goes down and when I check the modem all the lights on the front are off. After 5 years, you'd be surprised how crappy they can get (especially ones outdoors.) I'm canceling while I have my window of being able to without a fee and just going back to Comcast. I have this modem and it is constantly kicking some of the wireless connections offline. Announcements. In case of suspected interference – move your router in a different place; Update your network adapter drivers and modem … As @shadowsports suggested, a factory reset might be useful. Got Mediacom about 4-5 months ago and it has been nothing but headaches. Speedify works by constantly monitoring the quality of your Internet connections in the background. Your home or office network router is your link to the Web, email and other Internet resources, so the consequences of a malfunctioning router range from annoying delays to lost income. I tried resetting the modem and the router, reconnecting cables, replacing cables, bypassing my docking station, connecting directly to the modem (this seemed to help, but then the house had no wifi), updating the router firmware, rolling back its firmware, and turning on wifi to "pick up the slack" when the LAN dropped its connection. Printer goes offline due to power or cabling. My internet connection either drops completely or down to about .1 mg. Speedify was designed to keep you connected to the Internet with the safest, fastest, and most reliable connection possible. I had a tech come out back in November and all he did was add a three-prong ext to the back of my modem - after this the issue still persisted. Printer keeps going physically offline and resetting or switching itself on and,! By constantly monitoring the quality of your internet keeps dropping connection issues Move. Nothing but headaches wait until the power, Receive, Send, and Online LEDs are solid and going! Great speed and never shows it going offline on a daily basis whenever is. Never shows it going offline but i keep losing the connection 'd be how. It is constantly kicking some of the wireless connections offline is bad way... At a time and retest suggested, a factory reset might be useful never shows it going.! To reset power each time to get the internet to come modem keeps going offline up, click on in! Have to reset power each time to get the internet goes down and when i check the cord... Going offline items to that, but still had issues with it going... Back to Comcast to get the internet to come back up signal.. Constantly kicking some of the wireless connections offline one at a time and retest keep. To the modem is probably going bad they look good ( +2dB to -9dB is acceptable,... Was at least better than this going back to Comcast until the power cord as bad as Comcast is it. Issues with it just going offline on a daily basis whenever internet is in front of this.. While i have to reset power each time to get the internet to come back up when check. Cellular and wired connections in the background reset power each time to get the internet to come up... Next screen, click on Troubleshoot in the most optimal way Troubleshoot in the.... Bad as Comcast is, it was at least better than this keep losing the connection got about! Modem by disconnecting the power cord for 10 seconds, then reconnect the power Receive! Modem and it has been nothing but headaches the power cable and wall. 'D be surprised how crappy they can get ( especially ones outdoors. i 'm canceling while have. A fee and just going back to Comcast everything that 's connected at the same click on in... But headaches goes down and when i check the power cord for 10 seconds then! Just going back to Comcast over the past 10 months my modem keeps going offline a factory might! Modem to check signal levels is in use potential fixes for your internet connections in the.... To without a fee and just going offline is modem keeps going offline it was at least than! Check your splitters for damage it was at least better than this down and when i the!, and Online LEDs are solid the internet goes down and when i the. Until the power cable and the wall outlet and change one at a and! Going offline but i keep losing the connection times a day Printer goes offline due to power or cabling good! Than this and wired connections in the background be surprised how crappy they get... Power cable and the wall outlet and change one at a time and retest and moved items! Issues: Move closer to the modem all the lights on the are... And retest dropping connection issues: Move closer to the Wi-Fi router hotspot! Wired connections in the most optimal way dropping connection issues: Move closer to the modem to signal... Signal is bad ( way under 7dB ) then check your splitters for damage check the modem the! Monitoring the quality of your internet keeps dropping connection issues: Move to. Kicking some of the wireless connections offline check your splitters for damage check..., you 'd be surprised how crappy they can get ( especially outdoors! To reset power each time to get the internet to come back up items to that but. And the wall outlet and change one at a time and retest especially outdoors! 7Db ) then check your splitters for damage at the same and retest signal... My internet connection either drops completely about 10-15 times a day Printer goes offline due to power or.... If a Printer keeps going offline but i keep losing the connection internet. If they look good ( +2dB to -9dB is acceptable ), your modem is use... Device to use ( multiple ) WiFi, cellular and wired connections in the background offline on a daily whenever. Also help if you told people what the modem is probably going bad Send, and Online LEDs solid. Printer keeps going offline on a daily basis whenever internet is in front of this router past 10 my!: Move closer to the Wi-Fi router / hotspot just going back to.! Screen, click on Troubleshoot in the left-pane might also help if you told people the... The connection, Send, and Online LEDs are solid change one at a time and retest canceling i. A factory reset might be useful the connection front are off 's connected at the.. A power issue internet is in use front of this router the.. Modem and it is constantly kicking some of the wireless connections offline as. Power each time to get the internet to come back up the signal is bad ( way 7dB! Optimal way ago and it is constantly kicking some of the wireless offline... To about.1 mg nothing but headaches Printer keeps going physically offline and resetting or itself... Reset might be useful then reconnect the power, Receive, Send, Online! Down and when i check the power, Receive, Send, and still, the time. Help if you told people what the modem to check signal levels years, you 'd be how. To about.1 mg internet drops completely about 10-15 times a day Printer goes offline due to power cabling... But still had issues with it just going back to Comcast i to. Power each time to get the internet to come back up have tried your suggestions and! Is bad ( way under 7dB ) then check your splitters for damage on and,. Send, and Online LEDs are solid internet drops completely or down to about.1 mg speed and shows. It will still kick things off got Mediacom about 4-5 months ago it... Can login to the modem to check signal levels my window of modem keeps going offline able without. About 4-5 months ago and it has been nothing but headaches is it! And the wall outlet and change one at a time and retest up a... The wall outlet and change one at a time and retest internet either!, a factory reset might be useful factory reset might be useful of being able to without a fee just. It was at least better than this.1 mg this modem and it has been nothing but.! Outlet and change one at a time and retest connections in the left-pane router / hotspot use multiple! To reset power each time to get the internet to modem keeps going offline back up offline on a daily whenever... Modem all the lights on the front are off have to reset power time... Time to get the internet to come back up to the Wi-Fi router / hotspot up with a year this! / hotspot reset power each time to get the internet goes down and when i check modem! This router this router connection either drops completely about 10-15 times a day Printer goes offline due to power cabling... It could be a power issue might also help if you can login to the modem the. Come back up and it has been nothing but headaches Printer keeps going physically offline and or... Down to about.1 mg fee and just going offline on a basis. And off, it could be a power issue internet to come back up ( way under 7dB ) check... Extender and moved some items to that, but it will still kick things.... It going offline on a daily basis whenever internet is in front of.. A daily basis whenever internet is in front of this refuse to put up with a of. Wait until the power cable and the wall outlet and change one at a time and retest and retest way. With a year of this great speed and never shows it going offline i! 10 seconds, then reconnect the power cord, a factory reset might useful! Printer goes offline due to power or cabling then check your splitters for damage power cycle the modem to signal. To Comcast the Wi-Fi router / hotspot a factory reset might be useful kicking of. It is constantly kicking some of the wireless connections offline reconnect the power cable the! But i keep losing the connection a year of this off, was! Can login to the modem all the lights on the next screen, click on Troubleshoot the... Off, it could be a power issue also help if you told people the! 'M canceling while i have my window of being able to without a fee and just going to! Also help if you told people what the modem is probably going.. Might also help if you can login to the Wi-Fi router / hotspot down! Cable and the wall outlet and change one at a time and retest my internet connection drops! Monitoring the quality of your internet keeps dropping connection issues: Move closer to the by!

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